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Softness Sweater Short Stripes Shirt Pants Linen

Featured products

New Print Tee Green
Print Tee Green
$26.00
Sale Floral Pant Mint
Floral Pant Mint
$22.00 $32.00
Wave Knit Top
Wave Knit Top
$45.00

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Frequently Asked Questions

Got questions? We’ve got answers

Secure Payment

How long does it take to process an order?

1. Standard Online Orders

  • When you place an order, the first step is payment confirmation. This usually happens instantly with credit/debit cards or e-wallets. Bank transfers can take 1–2 business days.
  • Next is packing and preparation for shipment. Depending on the store size and order volume, this usually takes 1–3 business days.
  • Overall, standard orders are typically processed within 2–5 business days before shipping.

2. Special or Customized Orders

  • For personalized items, made-to-order products, or electronics that require assembly, processing takes longer due to production or quality checks.
  • These orders usually take 5–10 days to be ready for shipment.

3. International Orders

  • Besides internal processing, international shipments go through customs clearance and other import/export procedures.
  • Internal processing may be similar to standard orders, but total delivery time can range from 7–21 days or longer, depending on the destination country and shipping service.

In summary:

  • Standard orders: 2–5 days
  • Customized orders: 5–10 days
  • International orders: 7–21 days or longer

Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.

Track Order

How can I check the status of my order?

1. Check Your Email

  • Most stores send a confirmation email when your order is placed.
  • They often follow up with a shipping or tracking email once your order is on its way.
  • Look for a tracking number or a link to check the order status online.

2. Log In to Your Account

  • If you created an account on the store’s website, log in and go to “My Orders” or “Order History”.
  • You should see the current status (e.g., “Processing,” “Shipped,” “Delivered”) and sometimes the estimated delivery date.

3. Use the Tracking Number

  • Once your order has shipped, you can usually track it via the carrier’s website (like FedEx, UPS, DHL, USPS).
  • Enter the tracking number to see real-time updates on location and expected delivery.

4. Contact Customer Service

  • If you can’t find information online or via email, reach out to the store’s customer service.
  • Provide your order number and email to get updates on your order.

Tracking updates may take 24–48 hours to appear, especially during busy seasons. If the status remains unchanged for more than 3 days, feel free to contact our support team—we’ll help you check the progress of your package and ensure it’s on the way to you.

Orders & Shipping

Can I modify or cancel my order after placing it?

1. Before the Order Is Processed

  • If the order is still pending or not yet processed, most stores allow you to modify or cancel it.
  • You usually need to do this within a few hours after placing the order.
  • Actions you can take may include:
    – Changing the shipping address
    – Updating the payment method
    – Adding or removing items

2. After the Order Is Processed

  • Once the order is processed, packed, or shipped, modifications are often not possible.
  • You might be able to request a cancellation, but it may be treated as a return once delivered.

3. Customized or Made-to-Order Products

  • If your order is personalized or custom-made, cancellations or modifications may not be allowed once production has started.

4. How to Cancel or Modify

  • Check your confirmation email for a link or instructions.
  • Log in to your account on the store’s website to see if there’s a “Modify” or “Cancel” option.
  • Contact customer service immediately with your order number—they can tell you what’s possible.

Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.

Payment & Store Credit

How does Store Credit work?

1. What Store Credit Is

  • Store credit is a prepaid balance issued by a store that you can use to pay for future purchases.
  • It’s usually given as a refund when you return an item, or as a gift from the store.
  • Store credit is not the same as cash, but it acts like money within that store or platform.

2. How to Use Store Credit

  • At checkout, select “Store Credit” as a payment option.
  • The order total will be deducted from your store credit balance.
  • If your order exceeds your store credit, you can pay the remaining balance with another payment method (card, digital wallet, etc.).
  • Some stores allow you to combine store credit with promo codes or discounts, but check the store’s rules.

3. How Store Credit Is Issued

  • Returned items: If you return a product, the store may offer store credit instead of a cash refund.
  • Promotional offers: Sometimes stores give store credit as part of a promotion, loyalty reward, or gift card redemption.
  • Cancelled orders: If your order is canceled after payment, some stores issue store credit instead of refunding the original payment method.

Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.

Returns & Refunds

What is your returns and refunds policy?

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of receiving it. Simply ensure the product is unused, in its original condition, and includes all packaging.

Once we receive your return, we’ll process your refund within 5-7 business days. Refunds will be credited back to your original payment method. For more details on how to start a return, visit our Returns page or contact our support team—we’re here to help! Shop confidently knowing we’ve got you covered.

Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.

Account Info

Do I need an account to place an order?

1. Standard Online Orders

  • When you place an order, the first step is payment confirmation. This usually happens instantly with credit/debit cards or e-wallets. Bank transfers can take 1–2 business days.
  • Next is packing and preparation for shipment. Depending on the store size and order volume, this usually takes 1–3 business days.
  • Overall, standard orders are typically processed within 2–5 business days before shipping.

2. Special or Customized Orders

  • For personalized items, made-to-order products, or electronics that require assembly, processing takes longer due to production or quality checks.
  • These orders usually take 5–10 days to be ready for shipment.

3. International Orders

  • Besides internal processing, international shipments go through customs clearance and other import/export procedures.
  • Internal processing may be similar to standard orders, but total delivery time can range from 7–21 days or longer, depending on the destination country and shipping service.

In summary:

  • Standard orders: 2–5 days
  • Customized orders: 5–10 days
  • International orders: 7–21 days or longer

Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.

Free delivery

In most US countries from $100

Free returns

Up to 30 days to return your items.

Payment 100% secured

Multiple payment options offered.

Customer service

Monday-Friday: 9AM-4PM